Your rights, in plain language

Your health information is protected. We use secure, HIPAA-conscious systems and never sell your data. You control who sees your records.

You have the right to understand how your protected health information may be used and disclosed, and to access your records.

You have the right to a Good Faith Estimate of expected costs before care. We provide one before your first session.

Sessions are delivered by secure video. We’ll review the benefits, limits, and your rights before we begin.

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PowerMend is not an emergency service. If you’re in crisis, call or text 988, or call 911 for emergencies.